Terms of Service

SetLift LLC

Effective September 28, 2026 · Last updated November 2, 2026

1. Agreement to these terms

These Terms of Service ("Terms") are a binding agreement between you and SetLift LLC, a California limited liability company ("SetLift", "we", "us"). By creating an account or using the SetLift application or setlift.app, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use SetLift.

2. Who can use SetLift

You must be at least 16 years old to use SetLift. When you create an account we ask for your date of birth, and an account whose date of birth shows its holder is under 16 is deleted. If you are under 18, you must have permission from a parent or legal guardian, and they must agree to these Terms on your behalf. Some features may be restricted by age.

SetLift is offered only in the United States.

You must not use SetLift if you are barred from doing so under the laws of your jurisdiction, or if we have previously terminated your account.

3. Your account

You are responsible for the accuracy of the information you provide and for everything that happens under your account. Keep your credentials confidential and tell us promptly at support@setlift.app if you believe your account has been accessed without your permission.

One person, one account. Do not impersonate anyone, do not create an account on someone else's behalf without authority, and do not transfer your account to another person.

You can delete your account at any time from within the app. Deletion is permanent. It does not cancel a paid subscription, which Apple keeps charging until you cancel it (see Section 10).

4. Acceptable use and community rules

SetLift includes groups, posts, comments, direct messages, and shared content. The following are not permitted anywhere on the platform:

• Harassment, bullying, threats, or intimidation of any user
• Hate speech or content attacking people based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, or age
• Sexual content, nudity, or sexually suggestive material, including in progress photos shared to groups or sent to other users
• Sexualizing, soliciting, or endangering minors in any way. We report suspected child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement.
• Content promoting eating disorders, self-harm, or dangerous weight-loss practices
• Promotion or sale of anabolic steroids, SARMs, or other controlled or illegal substances
• Spam, unsolicited promotion, pyramid schemes, or bulk unsolicited messaging
• Impersonation of another person, a coach, a certifying body, or SetLift itself
• Sharing another person's private information, including their photos, without their consent
• Illegal activity, or content that infringes someone else's copyright, trademark, or other rights
• Attempts to breach, scrape, reverse-engineer, overload, or circumvent the security or access controls of the app or its infrastructure
• Automated access: bots, scrapers, or scripted account creation without our written permission

Coaches carry an additional obligation: do not misrepresent your certifications, qualifications, or experience, and do not present yourself as a licensed medical, nutritional, or mental-health professional unless you actually hold that licence.

5. Your content

You keep ownership of everything you create in SetLift: your workouts, programs, posts, messages, photos, and videos ("Your Content").

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and transmit Your Content solely for the purpose of operating SetLift: showing it back to you, delivering it to the people you send or share it with and to services you choose to connect, such as Strava, and creating the backups and technical copies that storage requires. This licence exists only so the app can function. We do not use Your Content for marketing, we do not license it to anyone else, and we do not train AI models on it. The licence ends when you delete the content or your account, subject to the backup periods described in the Privacy Policy. It also covers reviewing reports and keeping the safety records the Privacy Policy describes, such as a report's copy of the content it is about, and for those records it continues after you delete the content or your account.

You represent that you have the right to post what you post, and that it does not violate anyone else's rights.

Sharing outside SetLift. When you share content outside SetLift, for example as a link, to Instagram, or by connecting Strava and posting your workouts there, you direct us to send it, and that service's own terms and privacy policy govern it from then on. A link you share can be opened by anyone who has it. Connecting Strava is optional, Strava is a separate company, and you can disconnect it at any time in Settings → Integrations.

Other companies' services. Apple Health, Strava, Sign in with Apple, Sign in with Google, and exercise videos played from YouTube are optional services run by other companies under their own terms. We do not control them, and a connection may change or stop working if the company behind it changes it.

6. Reporting, blocking, and enforcement

We take content and conduct reports seriously.

• Report content or a user from the content itself: the ••• menu on a group post, a press-and-hold on a comment or a single message, or the ••• at the top of a coaching conversation. You choose a reason and the report reaches us with a copy of the content attached. You may also email report@setlift.app with details of what you saw and where.
• Block a user from that same menu. Blocking is mutual: neither of you will see the other's posts, comments or messages, and neither will be able to find the other in search. Nothing is deleted, and you can unblock at any time from Settings → Privacy & Data → Blocked Users.
• We review reports and act on violations of these Terms promptly.

Group posts and comments are additionally checked for hate speech and explicit sexual content, and anything matching is queued for us to review. This check is for review only; it never blocks, hides, edits or deletes what you post, and we do not notify you about it. Private coaching messages are not scanned.

Where content violates these Terms we may remove it, limit its visibility, warn the user, suspend the account, or terminate it, with or without prior notice, depending on severity. Egregious violations, particularly anything involving minors or credible threats of harm, result in immediate termination and, where appropriate, a report to law enforcement.

If you believe we removed your content in error, reply to the notice we sent you or email report@setlift.app and we will review it.

Copyright complaints

If you believe content on SetLift infringes your copyright, send a notice to report@setlift.app including: identification of the work, identification of the infringing material and where it appears, your contact information, a statement that you have a good-faith belief the use is unauthorised, a statement under penalty of perjury that your notice is accurate and you are authorised to act, and your physical or electronic signature.

7. Coaches and clients

SetLift lets independent fitness coaches connect with clients. Coaches are not employees, agents, or representatives of SetLift. We provide the software; we do not provide coaching.

Before an account can use the coaching tools, we ask the applicant for their name, contact email, certifying body and certification number, a description of their experience, a link to a public profile or website, and a photo of themselves. We review what they send: we may check the certification number against the certifying body's own public records, and compare the photo against the public profile they gave us. The photo is deleted once the review is complete.

That is the whole of it. It is a documentation check on information a person volunteered about themselves. It is not an endorsement of that coach's competence, judgment, or the safety of their programming. We do not meet coaches, assess their training, run background checks, confirm that they hold insurance, or supervise anything they do with a client afterwards. A "Verified" marker means the paperwork we asked for was provided and was consistent. It does not mean we vouch for the person.

Choosing a coach is your decision and your responsibility. SetLift does not publish a directory of coaches, and does not recommend, rank, match, or introduce coaches to clients. A coaching connection exists only because one of you gave the other an invite code; we had no part in how you found each other. Before you train with someone, satisfy yourself that they are qualified for what you are asking of them: confirm their certification directly with the body that issued it, ask about their insurance and their experience with your goals and any injuries you have, and speak to your doctor. If a coach asks you to do something that seems unsafe, do not do it.

Any agreement between a coach and a client, including payment, scheduling, and the content of the coaching, is between those two people. SetLift is not a party to it and is not responsible for it.

The coaching tools are free for up to 5 active clients. Coaching more clients takes a paid Coach plan (see Section 10). Clients pay SetLift nothing to work with a coach.

A coach can archive a client, which ends the coaching relationship. The coach then loses access to that client's training, and coaching starts again only if the coach sends a new invite and the client accepts it.

If you are a coach, you are responsible for your own licensing, insurance, taxes, and compliance with the laws that apply to your practice. When you apply for verification you confirm that you carry your own liability insurance, and we record the date of that confirmation. We do not verify it, and we do not require proof of it; the obligation to actually hold it is yours.

If you are a coach, use what a client shares with you, including their health numbers and photos, only to coach that client. Keep it confidential, do not copy it out of SetLift for any other purpose, and stop using it when the coaching ends.

Coaches may record private notes about clients. Clients cannot see these notes in the app. Coaches: write them accordingly, and remember they may be disclosed if legally compelled.

Some coaches may ask you to sign a liability and assumption-of-risk agreement specific to your coaching relationship, in addition to the general acknowledgment in Section 9. If you sign one, we keep a permanent record of the exact text you agreed to, your typed name, and the date, even after you delete your account or end the coaching relationship. This agreement is between you and your coach; SetLift provides the signing tool but is not a party to it, consistent with the rest of this section.

8. AI-generated content

SetLift can generate workouts and programs, and import routines from text or photos, using the Google Gemini API. This output is produced automatically. It is not reviewed by a human, a certified trainer, or a medical professional before you see it.

AI output can be wrong. It may suggest loads, volumes, or exercises that are inappropriate for your experience, your equipment, or your injuries, including injuries you have told us about. Treat every generated workout as a starting suggestion to apply your own judgment to, not as a prescription. If something looks wrong, it may be.

9. Health and fitness disclaimer

10. Paid features and subscriptions

SetLift is free to use. Two things cost money, and both are subscriptions sold through the App Store: SetLift Pro for members, and Coach plans for verified coaches with more than 5 active clients. The app shows each price and what it includes before you buy.

• Apple takes the payment. You buy through Apple's in-app purchase, under Apple's terms, and Apple charges your Apple Account when you confirm. Your card details never reach SetLift.
• Subscriptions renew automatically every month or every year, depending on the plan you chose. Apple charges the renewal in the 24 hours before your current period ends, unless you cancel at least 24 hours before it ends.
• A plan may start with a free trial. If it does, the app shows how long the trial lasts and what you will pay afterwards before you confirm. Unless you cancel at least 24 hours before the trial ends, Apple charges the full plan price when it ends. Apple allows each person one free trial of SetLift Pro and one of Coach plans.
• You cancel through Apple, not through us, from Manage Subscription in the app or the Subscriptions page of your Apple Account. Cancelling stops the next renewal. It does not refund the current period, and you keep your plan until that period ends.
• Deleting your account or the app does not cancel a subscription. Apple keeps charging until you cancel, so cancel first.
• Refunds are handled by Apple under Apple's policies. You can ask for one from Request a Refund in the app or at reportaproblem.apple.com. We cannot issue refunds for App Store purchases. If Apple refunds a purchase, you may lose the access it paid for.
• Prices may change with notice, effective at your next renewal.
• A plan covers one SetLift account and cannot be shared.
• Data you created while subscribed remains yours. Paid features may become unavailable when a subscription ends.

Coach plans

Coach plans are priced by active clients: the people currently connected to you as clients. Every plan has every coaching tool, and the paid plans include SetLift Pro.

• If you already pay for SetLift Pro, buying a Coach plan does not stop that subscription, because Apple cannot link the two. Cancel Pro yourself if you no longer want it.
• If your plan ends, or you move to a smaller one, you keep every client, and you can still message them and edit what they are doing. While you have more active clients than your limit, you cannot add clients or assign new programs until you upgrade or archive clients down to the limit.

In the TestFlight beta, purchases go through Apple's test store: you are not charged, and the access they give may be removed at any time.

11. Our intellectual property

SetLift, its name, logo, software, design, and the exercise content we license are owned by SetLift LLC or its licensors and protected by intellectual property law. These Terms grant you a personal, non-transferable, non-exclusive, revocable licence to use the app for your own fitness purposes. You may not copy, modify, distribute, sell, sublicense, or create derivative works from any part of SetLift, or extract our exercise database for use elsewhere.

12. Suspension and termination

You may stop using SetLift and delete your account at any time.

We may suspend or terminate your account if you violate these Terms, if your use creates risk or legal exposure for us or other users, or if we discontinue the service. Where circumstances allow we will give notice and an opportunity to respond; where the violation is severe we may act immediately.

We may add, change or remove features, and the app may update itself in the background. Features marked as beta, and the whole app while it is offered through TestFlight, may change or stop working. If we ever shut SetLift down, we will tell you in the app first, with time to export your data.

Sections 5, 9, 11, 13 through 16, and 18 survive termination.

13. Disclaimers

SetLift is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the app will be uninterrupted, timely, secure, or error-free, that data will never be lost, or that the exercise information, AI output, or coach-provided content is accurate, complete, or appropriate for you.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, SetLift LLC and its members, officers, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or personal injury, arising out of or relating to your use of SetLift, whether based in contract, tort, negligence, strict liability, or otherwise, and whether or not we were advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or your use of SetLift will not exceed the greater of (a) the amount you paid us in the twelve months before the claim arose, or (b) one hundred U.S. dollars ($100).

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for gross negligence, fraud, or wilful misconduct.

15. Indemnification

You agree to indemnify and hold harmless SetLift LLC and its members, officers, and contractors from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising from Your Content, your use of SetLift, your violation of these Terms, your violation of any law, or your violation of the rights of any third party, including, if you are a coach, any claim brought by a client relating to your coaching.

16. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. You and SetLift agree that any dispute will be brought exclusively in the state or federal courts located in San Diego County, California, and both parties consent to personal jurisdiction there.

Before filing anything, please email support@setlift.app; most problems are faster to solve directly, and we would rather fix it than litigate it.

Nothing here prevents you from bringing a claim in small claims court, or from reporting a concern to a regulator or consumer protection authority.

17. Changes to these terms

We may update these Terms. When we make material changes we will notify you in the app or by email before they take effect, and update the date at the top. Continuing to use SetLift after a change means you accept the revised Terms. If you do not accept them, delete your account.

18. General

If a court finds part of these Terms unenforceable, the rest still applies. If we do not enforce a term straight away, we have not given it up. We may transfer these Terms to a company that acquires or merges with SetLift. We are not responsible for delays or failures caused by events beyond our reasonable control, such as an outage at a provider we rely on.

Apple. These Terms are between you and SetLift LLC, not Apple. Apple is not responsible for SetLift or its content, has no obligation to provide support or maintenance for it, and is not responsible for any claim about it, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims that it infringes someone else's rights. If the app fails to meet a warranty that applies to it, you may tell Apple, and Apple may refund what you paid for it; beyond that, Apple has no warranty obligation for it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not in a country subject to a U.S. government embargo and are not on a U.S. government list of prohibited or restricted parties.

19. Contact

• General support: support@setlift.app
• Report content or a user: report@setlift.app
• Privacy: privacy@setlift.app